Viewservice batch API responds with wrong location header in case of redirect

Incident Report for Airties Cloud - EMEA

Resolved

This incident has been resolved.
Posted Jun 18, 2026 - 07:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 18, 2026 - 06:14 UTC

Identified

The issue has been identified and a fix is being implemented. After a maintenance update, when the Airties Viewservice (VS) batch API is called with a reference to the "LATEST" batch, the VS responds with a location header no longer pointing to the VS Proxy which impacts 3rd party integrations. Validation of the fix is currently ongoing, the desired behavior will be restored shortly.
Posted Jun 17, 2026 - 22:51 UTC

Investigating

We are currently investigating this issue.
Posted Jun 17, 2026 - 12:59 UTC
This incident affected: Airties API Services.